Refund policy

If you change your mind and want to return an item, then you must advise us in writing within 14 days of receipt. If 14 days have passed since receipt of your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must return the goods within 14 days of advising us in writing. 

For health and safety reasons, to be eligible for return earrings must be unopened and the seal unbroken.

You will be responsible for paying the shipping costs for returning your item. Please ensure you use a fully tracked and insured service.

To request a return, please email us directly.